As you would be aware, schools are complex places. At Moggill State School, we have over 765 students, all with their unique needs. For some of our students, they may have a disability or medical needs that make self-regulation sometimes difficult. We know that when dealing with the needs of all students, there are going to be times when things are running smoothly, and other times when we will need to work with parents to address an issue or a conflict – that's the reality of every school.
It's the job of the teacher, support staff and leadership team members to resolve issues when raised, and in a way that preserves the dignity of every child and ensures their psychological safety. We also use our knowledge of child development, the child's background and their needs to resolve conflict in an age appropriate way. For this reason, it is imperative that parents/caregivers do not under any circumstances, approach a child (other than their own child) in the playground or classroom to raise the issue or provide a direction to that child. This is an intimidating practice, as there is a power imbalance between the child and the adult initiating the contact (some may even relate it to bullying).
If there is a problem or an issue related to your child, that may involve another student, the appropriate way to handle the issue, is to refer it to your child's teacher in the first instance, who, with the support of myself, Mrs Tracey Campbell or Mr Paul Niner (Deputy Principals) will work with you, your child, and other children, to resolve the issue as quickly as possible.